The entire site can’t connect to the internet.

Published Aug 7, 2018 7:52 PM | Updated Nov 27, 2018 8:34 PM

Start by checking connectivity at the Access Point connected to your Internet Service Provider (also known as the Origin). If you are unable to surf the Internet, try power cycling the Origin off and on, allowing 2-3 minutes for the power cycle. If you still cannot surf Internet, check both the Ethernet cable and the connection from the ISP. If the cable is damaged or not working, replace it. If you still cannot surf while directly connected to the ISP line, contact your Internet provider for further troubleshooting.

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